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Coronavirus (COVID-19) FAQ

PITT OHIO is Open for Business 24/7

As we continue to stay on top of events locally and around the nation, please know that we recognize the important role and responsibility PITT OHIO has across our communities. Throughout our history, PITT OHIO has held a strong reputation for safety.  We’re doing all that we can to make sure our terminals are open, our drivers are there for you and our customer service team is staffed.  We value your business and want to reassure you that you can count on us during these challenging times.

What is PITT OHIO doing?

We are closely monitoring the latest reports from the Centers for Disease Control (CDC) and we are taking a number of precautionary measures for the health and safety of our employees.  Our goal is to do everything we can to help keep our people safe so that we can meet the ongoing needs of our customers.

A safe work environment is our top priority.

Helping our team members stay healthy is critical to maintaining a safe environment.

  • PITT OHIO is actively practicing social distancing in our work spaces.
  • We have enacted teleworking when and where it is possible.
  • We have stressed to all team members the importance of taking preventative measures outlined by the CDC.
  • Employees are required to stay home if they feel ill.
  • Employees who have traveled out the continental US or taken a cruise are required to quarantine themselves for 14 days prior to returning to work.

We are here to help.

  • Our operations team is running linehauls in every service lane. Pick up and delivery work will be performed in accordance with state and local regulations

Delivery Procedure Update.

In an effort to assure that our drivers and customers are safe, PITT OHIO will implement the following delivery procedures across our LTL delivery network effective March 17, 202

  • Drivers will maintain the practice of “Social Distancing” which is to stand 6-10 feet away from customers.
  • In adherence to the “Social Distancing” policy, drivers will not be obtaining signatures from consignees.
  • Drivers will record the exact time, note any exceptions and obtain the name of the person who is accepting the freight.

What is a non-essential business that has been ordered to close?

Several States have defined non-essential businesses as public facing industries such as:

  • Entertainment, hospitality, and recreation facilities, including, but not limited to:
    • Community and recreation centers (gyms, including yoga, barre and spin facilities)
    • Hair salons and barber shops, nail salons and spas
    • Casinos, concert venues, theaters, sporting event venues and golf courses
    • Retail facilities, including shopping malls except for pharmacy or other health care facilities within retail operations

What is an essential business and therefore remains open?

Several States are describing essential businesses and service providers as:

  • Food processing, agriculture, industrial manufacturing, feed mills, construction, trash collection, grocery and household goods (including convenience stores)
  • Home repair/hardware and auto repair, pharmacy and other medical facilities, biomedical and healthcare
  • Post offices and shipping outlets, insurance, banks, gas stations, laundromats, veterinary clinics and pet stores
  • Warehousing, storage, and distribution, public transportation, and hotel and commercial lodging

What should a shipper do if they are unsure if the consignee is defined as essential or non-essential?

To avoid extra expense, PITT OHIO recommends that our customers contact consignees in these public facing industries to ensure they are still open before tendering these shipments to us.