Our basic philosophy is to work with our customers to prevent claims from happening. Because no one wins when freight delivers damaged or short, we take our accumulated knowledge and help shippers ensure their freight is bound for success. This includes understanding packaging, labeling, banding, etc.
Successful Claims Prevention:
- Shipper – package their commodity appropriately (internally and externally), label it properly and hand it off to the carrier
- Carrier – know the specifics of the shipment, handle it properly and present it to the consignee
We work closely with our customers and our focus is to help “prevent” claims by sharing our knowledge.