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Service & Weather Alerts
Service Alert
Weather & Service Advisory
Last updated 1/22/2025 at 7:30AM
Heat Track (Protect From Freeze) service is reinstated and available for your shipments at this time. Heat Track protects your temperature sensitive products from the cold with heated trailers, blankets, portable heaters and warm storage spaces inside our terminal buildings.
Due to to heavy lake effect snow in the area, our terminals in New York state will be experiencing weather related service delays today, Wednesday, January 22, 2025. PITT OHIO will continue to deliver to the areas we can safely access, but please understand the safety of our people is of the highest priority.
Please continue to check our website for the most up-to-date service alerts. We are closely monitoring any further adverse weather conditions and will post available updates to the website as needed. Contact your local terminal or call PITT OHIO Customer Service at (800) 366-7488 for further service details.
PITT OHIO Transportation Group Service Advisory
Last updated 1/16/2025 at 9:00 AM
Dohrn Transfer:
In anticipation of extreme weather, Dohrn Transfer is suspending protect from freeze shipments into or out of the states of: MN, WI, MI along with the Mason City & Spencer, IA terminals beginning Friday 1/17/25 through Tuesday 1/21/25.
If you would like to sign a waiver releasing Dohrn from liability of frozen freight, we will continue to handle your product using the heated equipment and protecting to the best of our ability. To sign a waiver, please email [email protected].
Click here to contact Dohrn or call Dohrn Customer Service at (800) 747-3507 for further service details. Thank you!
Weather concerns in your area?
Click here to contact your local terminal or call PITT OHIO Customer Service at (800) 366-7488 for further service details. Please continue to check our website for the most up-to-date service closures and delays. Thank you!
Amazon Warehouse Locations
Please be aware that Amazon has recently made a decision to deny PITT OHIO the ability to appoint and deliver shipments to their warehouse locations. Consequently PITT OHIO will return all Amazon appointment shipments that are currently in our network to their respective shippers.
Effective 12/1/2022 PITT OHIO will no longer pick up any appointment shipments that are destined to Amazon warehouses.
COVID-19 Update
PITT OHIO is open for business
We are stretching our business hours to meet your needs.
If you have a need for our services, whether it be day, night, or weekend, we have the resources to accommodate you.
We are picking up and delivering shipments in every city and town in our service area. We provide on demand LTL, TL and dedicated driver solutions.
Contact 800-366-7488 or [email protected] if you have a need.
Coronavirus (COVID-19)
PITT OHIO continues to update our procedures as the coronavirus spreads across our service area. We are closely monitoring the latest reports from the Centers for Disease Control (CDC) and we are taking a number of precautionary measures for the health and safety of our customers and employees. Our goal is to do everything we can to help keep our people safe so that we can meet the ongoing needs of our customers.
A safe work environment is our top priority
Helping our team members stay healthy is critical to maintaining a safe environment.
- PITT OHIO is actively practicing social distancing in our work spaces.
- We have enacted teleworking when and where it is possible.
- We have stressed to all team members the importance of taking preventative measures outlined by the CDC.
- Employees are required to stay home if they feel ill.
- Employees who have traveled out the continental US or taken a cruise are required to quarantine themselves for 14 days prior to returning to work.
We are here to help
- Our operations team is running linehauls in every service lane. Pick up and delivery work will be performed in accordance with state and local regulations.
In an effort to assure that our drivers and customers are safe PITT OHIO will implement the following delivery procedures across our LTL delivery network effective March 17, 2020.
- Drivers will maintain the practice of “Social Distancing” which is to stand 6-10 feet away from customers.
- In adherence to the “Social Distancing” policy, drivers will not be obtaining signatures from consignees.
Drivers will record the exact time, note any exceptions and obtain the name of the person who is accepting the freight.
As we continue to stay on top of events locally and around the nation, please know that we recognize the important role and responsibility PITT OHIO has across our communities. Throughout our history, PITT OHIO has held a strong reputation for safety. We’re doing all that we can to make sure our terminals are open, our drivers are there for you and our customer service team is staffed. We value your business and want to reassure you that you can count on us during these challenging times.
For additional information, please view our FAQ page.