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TRACK A SHIPMENT



Help

Overview of PITT OHIO's Help Section


What is PITT OHIO's Less-Than-Truckload (LTL) coverage area?

PITT OHIO offers direct service to all of Delaware, District of Columbia, Indiana, Maryland, Michigan, New Jersey, Ohio, Pennsylvania, Virginia, West Virginia, and parts of northern Kentucky, Jamestown, NY, and the Greater Triad of NC. View our LTL service area map for service standards or to find the LTL PITT OHIO terminal closest to you.


Where does PITT OHIO have terminals or service centers?

Less-Than-Truckload (LTL) terminal's or service centers
PITT OHIO has a total of 25 LTL terminals throughout our service area. Find our LTL terminal locations and use our Routing Search guide to find the nearest LTL terminal.


Do I have to be a registered user on the website to access all PITT OHIO tools?

PITT OHIO offers some tools that do not require you to be a registered user. Some LTL features you can access without being registered are: Shipment Tracing, Bill of Lading and Shipping Labels. However, by registering you will receive full access to all of PITT OHIO’s tools.


How can I integrate PITT OHIO'S LTL tools into my company's operations?

PITT OHIO supports the integration of LTL shipment data into your corporate computing services. Please visit our Web Services section of our website for further information on how to accomplish this.


When is a LTL invoice available online?

An LTL invoice is typically available for online viewing the day after the freight is delivered. To view your invoice online, first login to your user account. There are 2 options for retreiving your invoices:

1. Click "Online Invoicing & Pay" in the expanded tools menu to sign up for or log into your electronic bill pay portal.
2. Search, view, and download your invoice documents via On Demand Invoice Reporting features, also available in the expanded tools menu.


Why is my LTL invoice unavailable for viewing?

  • If your LTL invoice has been paid, it is no longer available in your aging or invoice summary reports. However, it can be searched by PRO number via the Invoice by PRO Number search.

  • If your LTL freight bill has not been rated or completed through the Freight Bill entry process, the invoice will not yet be available for online viewing.

  • If you are not the paying party shown on the LTL freight bill, you will not have online access to the invoice.

What is Electronic Invoicing?

Electronic Invoicing reduces the need for paper invoices. PITT OHIO is continually innovating to make shipping effortless for our customers. We have created simple ways for LTL and SUPPLY CHAIN customers to access and view their invoices online.


How do I setup Pricing?

To begin the pricing process, please fill out our Become a Customer form so that we can get an understanding of all your shipping needs and evaluate if customer pricing is an option. Our Business Development team will be happy to review your submission and follow up with you as soon as possible to discuss the opportunity to further our business together.

Thank you!


How do I apply for a PITT OHIO position?

PITT OHIO considers our employees to be our most valuable resource. To view and apply for open positions in our SUPPLY CHAIN and LTL services, visit our Career Center.


How do I create a LTL Bill of Lading with a template?

To create a LTL Bill of Lading with a template, click on Bill of Lading in the Tool menu. Saved templates will be grouped at the bottom of the page. Select the template that matches your shipping criteria. Once a template has been selected, confirm the form is filled with the correct shipping information. When creating a new Bill of Lading, you will have the option to "Save As Template" to save your existing form information as a new template selection. Note: Creating a LTL Bill of Lading does not schedule a pickup.


How do I schedule a LTL pickup online?

With our online tools, you can schedule your pick up online and receive an email confirmation that your pickup has been scheduled in our operational system.


Less-Than-Truckload Rate Quotes

To receive a rate quote with your specific account information, please log in.


What is a National Freight Classification Number (NMFC)?

A Freight Classification Number is a number that is needed to rate a shipment. Every item that is shipped has its own classification number. The freight classification number can be found in a National Motor Freight Classification Book (NMFC).


How do I file an LTL Claim?

The fastest and most efficient way is to file a LTL claim online. To do so, you must be a Secure Web Tools user. For help on how to file a claim, please visit our LTL Claims page.