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PITT OHIO Earns Top Ranking in Mastio & Company’s 2025 Northeast/Mid-Atlantic LTL Carrier Customer Value & Loyalty Report

Pittsburgh, PA (October 14, 2025) - PITT OHIO, a leader in regional and national logistics services and sustainability in the transportation industry is proud to announce it has been named the #1 LTL Carrier in the Northeast/Mid-Atlantic region in Mastio & Company’s 21st Edition of the U.S. LTL Carrier Customer Value & Loyalty Report.

This prestigious recognition reflects the voice of over 1,500 logistics professionals who participated in Mastio’s comprehensive annual survey. The study evaluates 28 service attributes critical to customer satisfaction, including trustworthiness, on-time delivery, damage-free service, and ease of doing business. PITT OHIO’s top ranking in its region underscores the company’s commitment to delivering exceptional service and building lasting customer relationships.

“Achieving the top ranking in Mastio & Company’s Customer Value & Loyalty Report is an honor that reflects the trust our customers place in us and the dedication of our employees,” said Al Webb, PITT OHIO’s Vice President of Sales. “We appreciate our customers for choosing PITT OHIO as their logistics partner, and we thank our team for consistently delivering service excellence that sets us apart in the industry. As we look ahead, we remain fully committed to doubling down on our efforts to improve and innovate, ensuring that we continue to provide the reliable and consistent service our customers expect and deserve.”

“Our Customer Loyalty survey captures the voice of the shipper, and year after year, PITT OHIO distinguishes itself by consistently exceeding expectations in performance, reliability, and customer-centric innovation,” said Kevin Huntsman, President of Mastio & Company. “Their #1 ranking in in the Northeast/Mid-Atlantic in our survey reflects not just operational excellence, but a real focus on building lasting customer relationships. It’s impressive to see a carrier consistently deliver on what matters most to shippers.”

The Mastio study provides valuable insights into the competitive landscape of the LTL industry, helping carriers understand how they are perceived by shippers and where they stand in terms of customer value. PITT OHIO’s performance in the 2025 report highlights its strength in meeting and exceeding customer expectations in a dynamic and demanding market.

For more information about PITT OHIO and its award-winning services, visit www.pittohio.com.


ABOUT PITT OHIO 

PITT OHIO has been providing the best value in transportation and logistics solutions to our customers for over 46 years, reaching over $970 million in revenue last year. Headquartered in Pittsburgh, PA, PITT OHIO services the Mid-Atlantic, Midwest, and Northeast regions. In addition to their legacy LTL freight solution, PITT OHIO provides supply chain and logistics solutions including international, container transloading & drayage, warehouse & distribution, expedite, freeze protection, truckload, dedicated and more. To make this happen, and to fulfill PITT OHIO’s Purpose, they employ over 3,400 employees who are committed to doing the right thing every day. Explore their website to see how PITT OHIO is dedicated to the safe and sustainable motor transport of products, doing right by their employees and their customers, and making a positive impact on the environment. To contact PITT OHIO, schedule service, or apply for employment, please visit their website at www.pittohio.com.


For more information, please contact:

Candi Cybator, Marketing Director
[email protected]
412-232-3015, ext. 6313