The Quest for Quality Awards are the gold standard for customer satisfaction and performance excellence for carriers, ports, and logistics providers worldwide.
Logistics Management’s (LM) Annual Quest for Quality Awards is the culmination of a six-month research project conducted by Peerless Research Group (PRG). For more than three decades, LM’s Quest for Quality has been regarded in the transportation and logistics industry as the most important measure of customer satisfaction and performance excellence.
“What makes the Quest for Quality Awards stand out in the market is the fact that the winners are determined by the readers of Logistics Management—the buyers of logistics and transportation services who put these carriers and service providers to work around the clock and the around globe,” said Michael Levans, Group Editorial Director of Peerless Media, LLC., the publisher of LM.
“We take pride in our ability to listen and respond to our customer’s changing needs,” Executive Vice President and Chief Marketing Officer at PITT OHIO, Geoff Muessig said. “We appreciate that our customers have taken notice and continue to value our commitment to deliver reliable and consistent service. Our 3,200 plus employees are driven by quality and this award is a direct reflection of their commitment to our customers and our business.”
“The growth of e-commerce and the subsequent evolution of omni-channel fulfillment has changed the game for both retailers and manufacturers, shortening lead times across the board,” said Levans. “According to the readers of Logistics Management, the list of carriers and service providers receiving a Quest for Quality Award this year have been equal to the task, matching their ever-demanding service needs and helping them keep pace with the new speed of global business.”
About the Quest for Quality Awards
To determine the best of the best, LM readers—logistics, transportation and supply chain decision makers—rate carriers, third-party logistics (3PL) service providers and U.S. port operators strictly on the basis of service quality. One of the most notable elements about the Quest for Quality Awards is that it calls these shippers to vote in the genre of services they actually use; in turn, they vote for the providers that they think have best delivered on quality service in specific niches.
This year, LM had 5,437 logistics and supply chain decision makers cast their votes resulting 129 transportation and logistics services providers who earned Quest for Quality gold.
ABOUT LOGISTICS MANAGEMENT MAGAZINE
Now in its 53rd year of publication, Logistics Management magazine and logisticsmgmt.com are the leading business-to-business information resources for logistics and transportation professionals in charge of the planning, management, purchase of freight transportation services.
ABOUT PITT OHIO
In adhering to their “We’re Always There For You” signature commitment, PITT OHIO is dedicated to providing their customers with the best value in its SUPPLY CHAIN, GROUND, Less-Than-Truckload (LTL) and TRUCKLOAD services. Headquartered in Pittsburgh, PA, PITT OHIO services the entire Mid-Atlantic and Mid-West regions and the remainder of the United States, Canada and Mexico with The Reliance Network. To contact PITT OHIO, please visit their website at: www.pittohio.com.
For more information, please contact
Candi Cybator, Manager Marketing/Public Relations
1-800-366-7488, extension 6313